Customer Success Manager, Gaming
EMEA, United Kingdom
£40,000/year - £60,000/year

pension

Media & Entertainment

Salary - £45,000 - £55,000 base salary with OTE being £100,000+

Location - London (Hybrid with 2-3 days a week in the office)

Mobile gaming is a space that keeps going from strength to strength and I am currently working with a Client who provides a unique offering to the space. The solution helps developers effectively monetise their games through non-intrusive audio advertisements. Their format allows advertisers to engage consumers and lets developers monetise their games without any disruption to gameplay.

Following a hugely successful 2023, they are looking to continue expanding their team with the addition of a London-based Customer Success Manager to work closely with advertising agencies and provide campaign insights and optimisations. The ideal candidate will be organised, proactive, and comfortable being the go-to person for their Clients!

Responsibilities

  • Research to inform media plans and Client strategy
  • Handle the onboarding process to build relationships and understand client's needs and goals
  • Act as the primary point of contact for insights, analytics, and campaign reporting needs
  • Managing end-to-end campaign processes, ensuring seamless execution and delivery
  • Provide post-campaign analysis
  • Work cross-functionally with internal teams to develop products and processes

Requirements

  • Proven experience working with a similar role in the programmatic / agency space
  • Experienced in managing digital advertising campaigns and providing reports following their completion
  • Knowledge of the mobile gaming world (desirable but not essential)
  • Strong analytical and problem-solving skills
  • Any experience within an Audio focused AdTech company would be great to have!

If this sounds like the next opportunity for you, then hit apply now 

 

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