Customer Success Manager - Product Sampling Platform
APAC, Australia
AU$20,000k/year - AU$70,000k/year

Media & Entertainment

(Remote role) - Sydney or Melbourne

 

We are working with the most powerful Product Sampling Platform companies in the world to hire a Customer Success Manager to work remotely in Australia (Sydney or Melbourne).

 

This role will involve building and monitoring live campaigns, work with brand partners to collate relevant campaign collateral, and build out campaign reports while working with their warehouse operations team to coordinate stock management.

 

Responsibilities

 

  • Post-sale execution of campaign offerings through various media channels;
  • Lead brand partner project deadlines/timelines'
  • Creative asset management and campaign onboarding;
  • Technology setup & Troubleshooting; Consult on digital sampling and creative best practices;
  • Communicate brand partner needs with the internal senior team.
  • Mentor junior team members
  • Support the CS Team Lead by identifying opportunities to improve their project management services for brand partners.

 

We are looking for someone with 2-4 years experience in a similar position.

 

Apply now below.

 

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