Contentsquare is a SaaS based, headless CMS platform. It moves beyond traditional analytics to enable an unprecedented understanding of the customer experience with intuitive technology, that reveals the behaviour, intent and feelings of online users, helping businesses deliver more human experiences.
Contentsquare wanted to start to build out a new team of Strategic Account Managers in the UK focusing on Tier 1 retailers and brands.
Our first port of call was to utilise our CRM, Loxo to run a multi-channel outreach to identify the perfect type of candidate with the exact experience they needed in an Account Manager.
We initially reached out to around 100 people and whittled this down to ten at the qualification phase. From these ten, four were moved into the interview process. Three of these went through to the panel task receiving good feedback. The last two went through to the final stage, with the successful candidate being the front runner from day one receiving an offer the same day.
The successful candidate came from a customer engagement platform as an Account Manager where she had worked her way up from Business Development Representative. She learned the skills to build a systematic and strategic approach to her Clients which was exactly what Contentsquare were looking for.
What The Client Said
From the minute we briefed Hannah on positions she knew exactly what we needed and provided us with amazing shortlists within a few days! She knows our space very well which was such a relief and saved us so much time. Thank you for finding us an amazing Account Manager!
Cliona Rushe – Head of Talent Acquisition EMEA, Contentsquare